Terms of use

1. Who these terms are with

RAMA REFLECT is published by DR TRENE RAMA PSYCHOLOGICAL SERVICES LTD, a company registered in England and Wales under company number 17375036 (“we”, “us”). By installing or using the app, or by using this website, you agree to these terms. If you do not agree with them, please do not use the app or the site.

2. What the app is, and is not

RAMA REFLECT provides general educational and self-reflective content built around short fictional situations.

It is not therapy, a psychological assessment, medical advice or a crisis service. It does not diagnose, treat, cure or prevent any mental-health or medical condition, and it does not offer advice about you or anyone you know.

Nothing in the app creates a clinical, therapeutic or professional relationship between you and us or between you and any practitioner. For advice about your mental or physical health, speak to a qualified healthcare professional. If you or someone else is in immediate danger, contact the emergency services or an appropriate crisis service where you live. Our safety and scope page sets this out in full.

3. Who may use it

The app is intended for adults aged 18 and over. By using it you confirm that you are at least 18 years old.

4. Your licence to use the app

We grant you a personal, non-exclusive, non-transferable, revocable licence to install and use the app on devices you control, for your own non-commercial use. This licence does not transfer ownership of anything.

You agree not to:

• copy, redistribute, sell, sub-licence or make the app or its content available to others;
• modify, translate, reverse-engineer, decompile or disassemble the app, except where that restriction is prohibited by law;
• remove or obscure any notice of copyright, trade mark or other proprietary right;
• present the app or its content as a clinical, diagnostic or therapeutic tool, or use it to make decisions about another person’s health, treatment or care;
• use it in any way that is unlawful or infringes anyone’s rights.

5. Intellectual property

The app, this website, the RAMA REFLECT name and mark, and all scenarios, library notes, phrase templates, principles, artwork and interface copy are owned by DR TRENE RAMA PSYCHOLOGICAL SERVICES LTD or licensed to it, and are protected by copyright and other rights. Open-source components and the bundled typeface are used under their own licences, which are listed in the app under Settings → Licences.

6. Content and its limits

Every situation in the app is fictional and written for the app. Any resemblance to a real person or event is coincidental. The library notes describe general communication and perspective-taking ideas in plain English; they do not summarise or stand in for any particular study, and they are not a clinical model.

7. Your data

The app stores your progress on your own device and sends nothing to us. You are responsible for that device and for anything stored on it, including backups. Uninstalling the app, or using Reset progress in Settings, deletes what it holds, and we cannot recover it for you because we never had it. See the privacy policy.

8. Availability and changes

We may update, change or withdraw the app, its content or this website at any time, including to correct content, improve safety wording or meet a legal requirement. We do not guarantee that the app will always be available or free of errors. Distribution is through Google Play, and that store’s own terms apply to installation, payment and refunds.

9. Liability

The app is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we exclude all implied warranties and are not liable for any loss arising from decisions you make, actions you take, or communications you send after using the app. The app is a practice exercise, and the judgement in any real situation remains yours.

Nothing in these terms limits or excludes our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited or excluded. If you are a consumer, you keep all statutory rights that cannot be excluded by agreement.

10. Ending this licence

Your licence ends when you stop using the app and remove it from your devices. We may end it if you breach these terms. Sections 5, 9, 10 and 11 survive the end of the licence.

11. Governing law

These terms and any dispute arising from them are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer resident elsewhere in the UK or in the EU, you keep the protection of the mandatory law of the country where you live and may bring proceedings there.

12. Contact

Questions about these terms can be sent to app@managemy.online.